Shipping
We ship express from Brisbane QLD Australia.
All Australian orders will be sent usually within 4 business days via the Australia post express service. We only ship via express post and offer this service as a flat rate of $10 per order for orders under $80 and FREE for orders over $80.
This service is trackable and requires signature on delivery to ensure your order arrives safely with you.
Your tracking number will be sent to you via the Heartland & Baulch order page, and also from Australia Post.
If you would like to request your parcel to be left safely at your location ( no signature required) you can do this via the email sent from Australia Post Tracking under the section ‘ Safe Drop’.
INTERNATIONAL ORDERS
CUSTOMS AND IMPORT DUTIES
All international customers are responsible for the customs duties and tax fees within their own country. For further information, please contact your local customs office. Heartland and Baulch will declare the full value on all international orders and must include an invoice for customs should they require it.
International orders will be sent either via DHL express which should deliver in 3-6 days after dispatch. Or by standard post which should be 8-12 days but could take 2-3 weeks depending on postal service delays.
USA shipping costs
DHL EXPRESS COURIER
orders $0-$100
$56AUD
orders $100-$180
$29AUD
$180AUD+
free DHL EXPRESS courier
STANDARD POST RATES
orders $0-$100
$25AUD
orders over $100AUD
free standard shipping
New Zealand Shipping costs
DHL EXPRESS COURIER
Orders $0-$100AUD$42AUD
Orders $100-$160AUD
$20AUD
Orders over $160AUD
FREE express shipping
STANDARD POST RATES
orders $0-$100
$18AUD
orders over $100
free standard shipping
United Kingdom
DHL EXPRESS COURIER
orders $0-$100
$56AUD
orders $100-$180
$29AUD
ORDERS $180AUD+
free DHL EXPRESS courier
STANDARD POST RATES
orders $0-$100
$31AUD
orders over $100AUD
free standard shipping
Israel shipping costs
Orders $0-$150AUD
$69AUD
Orders $150AUD and up
$35.99AUD
Rest of the World
DHL EXPRESS COURIER
Orders $0-$100
$56AUD
ORDER $100-$180
$29AUD
ORDERS OVER $180
FREE express shipping